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National Corporate Training

FNSCRD302 Monitor and control accounts receivable Learning and Assessments

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About this unit - FNSCRD302 Monitor and control accounts receivable

This unit describes the skills and knowledge required to determine the nature and extent of account deficits, select payment methods, and monitor and control accounts appropriately.

It applies to individuals who have responsibility at assistant level in basic credit account management and customer service operations.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

What's included in this unit

- Learning Guide

- Student Assessment Book

- Assessor Guide

- Mapping matrix

- Resources